ca-main-logo

SERVICES

  • AI, ML and Data Analytics
  • Data Engineering
  • Business Intelligence and Reporting
  • Business Solutions Design and Software Development
  • Platform Implementation and Software Management Services
  • Quality Assurance

OFFERINGS

  • DataWorks 360
  • AI Assist 360
  • Retail AI Insights 360
  • PBILens 360
  • Smart IoT Data Track 360
  • BI Xpert 360

COMPANY

  • Industries
  • About Us
  • Careers
  • Life at CA
  • CSR
  • Whitepapers
  • Contact Us

UNITED STATES

8383 Greenway, Blvd Suite 600
Middleton, WI 53562

View on Map

INDIA

A – 23, Thiru-Vi-Ka Industrial Estate
Guindy, Chennai – 600032

View on Map

+91 44-42011861/62

FOLLOW US

    • AI, ML and Data Analytics
    • Data Engineering
    • Business Intelligence and Reporting
    • Business Solutions Design and Software Development
    • Platform Implementation and Software Management Services
    • Quality Assurance
    • DataWorks 360
    • AI Assist 360
    • Retail AI Insights 360
    • PBILens 360
    • Smart IoT Data Track 360
    • BI Xpert 360
    • Industries
    • About Us
    • Careers
    • Life at CA
    • CSR
    • Whitepapers
    • Contact Us

United States

8383 Greenway Blvd Suite 600
Middleton, WI 53562
View on Map

India

A-23, Thiru-Vi-Ka Industrial Estate
Guindy, Chennai - 600032

+91 44-42011861/62

View on Map

FOLLOW US


All rights reserved. © 2026Customer Analytics.
Terms of Use | Privacy Policy
All rights reserved. © 2026Customer Analytics.
Terms of Use | Privacy Policy

COMPANY / CAREERS

Craft Your Success Story with Us

Join us to grow, innovate, and make a difference. We value your unique talents, support your ambitions, and foster a creative, collaborative environment where your career can thrive. Let's shape the future technology together.

Are you ready to take the next step in your career?

At Customer Analytics, we're looking for talented professionals who are passionate about innovation and growth.

IMPORTANT: Please note that job offers at Customer Analytics and related communications will only come
from customeranalytics.com and not from any other domain. Please be on guard against fake offers of employment, supposedly from Customer Analytics, from domains other than customeranalytics.com. These domains may sound similar to Customer Analytics, such as customeranalyticsjobs.com, but are in no way connected to Customer Analytics. Please be cautious before responding to job offers and other communication from fake domains.

Current Opportunities

MS Dynamics 365 F&O Functional Consultant

The role offers a legion of chances to explore and use latest technologies in delivering quality assurance to our clients through best process and practices by being pro-active in the position of a Dynamics 365 F&O Functional Consultant.

Key Responsibility
  • Should be able to analyze business needs and to convert those needs into requirements.
  • Should be able to run Fit-Gap analysis.
  • Should be able to prepare a Business Requirement Document (BRD).
  • Work closely with key stakeholders.
  • Providing user training and support to ensure successful adoption of the Dynamics 365 platform.
Requirements
  • Candidate has a Bachelor’s degree in any engineering background or in a related field with strong relevant work experience.
  • Hands-on experience in the implementation of Dynamics 365 F&O.
  • Hands-on experience in migrating to D365 F&O from any Legacy systems.
  • Good Knowledge on the General Ledger, Accounts Receivable, Accounts Payable, Procurement and Sourcing, Sales and Marketing Modules, Product Information Management, Inventory Management & Warehouse Management.
  • Hands-on experience in Data import to D365 F&O.
  • Experience with Microsoft Dynamics AX/365(Finance, Purchase, Sales, Manufacturing).
  • Experience with configuring and designing the workflows.
MS Dynamics 365 F&O Developer

The role offers a legion of chances to explore and use latest technologies in delivering quality assurance to our clients through best process and practices by being pro-active in the position of a Dynamics 365 F&O Developer.

Key Responsibility
  • Candidate has a Bachelor’s degree in any engineering background or in a related field with strong relevant work experience.
  • Take ownership and ensure the timely delivery of assigned tasks.
  • Identify, prioritize and execute assigned tasks independently.
  • Develop technical and design documentation to address client requirements.
  • Analyze user requirements and write a comprehensive code fulfilling the Client’s business needs.
  • Conduct a self-review of your code before it is reviewed by peers and the team lead.
  • Create unit test cases and perform unit testing.
  • Continuously perform analysis and debugging of existing software.
  • Ensure availability for scrum/stand-up calls to provide timely updates to stakeholders.
  • Ensure adherence to the Software Development Life Cycle (SDLC) process and standards.
  • Complete documentation of all tasks undertaken and obtain approval from your lead.
Requirements
  • Hands-on with Finance, Accounts receivable, Accounts payable and Retail modules.
  • End-to-end implementation.
  • Hands-on with Batch jobs, Forms and Reports implementation.
  • Hands-on with Integrations (OData, BYOD and Data Lake).
  • Hands-on with E-commerce/POS domain.
  • Hands-on with Production issues and deployments.
Google Workspace and Google Cloud Support Engineer

This full-time, on-site Google Workspace Support role. The role involves providing day-to-day technical and customer support for Google Workspace tools such as Gmail, Drive, Docs, Sheets, Calendar, and Meet. Responsibilities include handling user requests, troubleshooting configuration and access issues, managing user accounts and permissions, and assisting with integrations and migrations. The team member will document issues and resolutions, create user guides or FAQs, and collaborate with other technical staff to improve system reliability and user experience. The role also requires clear communication with internal stakeholders and clients to ensure efficient and secure use of Google Workspace across the organization.

Key Responsibility
  • Candidates should possess strong Technical Support and Troubleshooting skills for Google Workspace and related tools.
  • Candidates should possess excellent communication skills for working with diverse user groups.
  • Candidates should possess solid Analytical Skills to diagnose issues, interpret logs, and propose effective solutions.
Requirements
  • Relevant experience with Google Workspace administration (user management, security settings, policies, integrations) is beneficial.
  • Familiarity with IT service management practices, ticketing systems, and basic IT security concepts is preferred.
  • Ability to work collaboratively on-site in Chennai, manage priorities, and respond to issues in a timely manner.
HRIS Analyst — Workday & SAP SuccessFactors

Hands-on HRIS Analyst role focused on the day-to-day data entry, user support, and system maintenance across both Workday HCM and SAP SuccessFactors. Unlike an administrator role, this focuses heavily on executing employee lifecycle processes and providing first-line support.

Key Responsibility
  • Process the full employee lifecycle in system — hires, transfers, promotions, organisational changes, leavers, contract and pay-related changes.
  • Maintain org structures, position data, cost centre mappings and foundation data.
  • Run routine data quality checks, audits and corrections; investigate and resolve discrepancies.
  • Handle day-to-day HR system queries and tickets, providing first-line support to HR, managers and employees.
  • Produce and distribute standard and ad hoc reports for HR and the wider business.
  • Support cyclical HR processes in system — performance cycles, comp review, annual leave rollovers, absence processing.
  • Maintain user guides, process documentation and training material; support HR colleagues on system usage.
  • Support payroll and downstream interface cycles, checking data feeds and resolving exceptions.
Requirements
  • Solid day-to-day operational experience as an HRIS end user across both Workday HCM and SAP SuccessFactors.
  • Strong working knowledge of core HR processes and the employee lifecycle in system.
  • High level of data accuracy, attention to detail and confidence handling sensitive data.
  • Employee Central plus one or more of Recruiting, Performance & Goals, Compensation, Time.
  • Ticketing tool experience (ServiceNow or similar).
  • Exposure to a multi-system or parallel-run HR environment.
Senior HRIS Analyst / HRIS Lead — Workday & SAP SuccessFactors

Dual-platform HRIS Administrator role responsible for managing the day-to-day operations, data integrity, and system changes for both Workday HCM and SAP SuccessFactors.

Key Responsibility
  • Act as system administrator across both platforms — configuration, business processes and workflows, security roles and permissions, foundation and org data.
  • Own the integrity of core HR data; define and run audit routines, controls and reconciliation processes.
  • Manage the BAU change backlog — assess requests, configure, test and release changes through proper change control.
  • Own the annual and cyclical calendar in system: comp review, performance cycles, absence and leave setup, year-end activities.
  • Own reporting and analytics delivery — build and maintain reports, dashboards and data extracts for HR, Finance and leadership.
  • Manage integrations and interfaces with payroll, finance, benefits and downstream systems; resolve failures and exceptions.
  • Manage release cycles, vendor escalations and support tickets with the platform providers.
  • Provide guidance, quality review and escalation support to HRIS colleagues (no formal line management required).
Requirements
  • Proven administrator-level experience in both Workday HCM and SAP SuccessFactors — configuration, security, workflows, not end user only.
  • Strong operational HRIS background running BAU support, change and data governance.
  • Confident owning integrations, interfaces and downstream system impacts.
  • Experience acting as SME for system testing and UAT.
  • SuccessFactors module certification.
  • Exposure to HR system migration or platform change.
  • Vendor / SI management experience.